We're here to help.
Bug? Feature request? Just want to say hi? Reach out — we read everything and reply fast.
Common Questions
My timer stopped running in the background. What do I do?
On iOS: make sure Live Activities are enabled in Settings → Pepinillo. On Android: ensure Pepinillo isn't battery-restricted (Settings → Apps → Pepinillo → Battery → Unrestricted).
How do I sync my data across devices?
On iOS, sync is automatic via iCloud (CloudKit). Your tasks and focus history stay up to date across iPhone, iPad, and Mac. On Android, data is stored locally — we're working on cross-device sync.
How do I cancel my Premium subscription?
On iOS: Settings → Your name → Subscriptions → Pepinillo → Cancel. On Google Play: Your profile → Payments & subscriptions → Subscriptions → Pepinillo → Cancel. You keep Premium access until the end of the billing period.
Can I use Pepinillo on Mac?
Yes. On Apple Silicon and Intel, download it from the Mac App Store — it's included with your iOS purchase, no extra cost.
How do I report a bug?
Email us at hola@creapolis.dev with a description of the issue, your device model, and OS version. We'll review it and reply within 24 hours.